Refund policy

Return, Refund & Cancellation Policy

Returns
You may request a return within 30 days after delivery. The item must be unused, unworn, unwashed, and in its original condition and packaging. Contact us before returning any item so we can provide return instructions. Returns sent without authorization may not be accepted.

Damaged, defective or incorrect items
If your item has a quality problem, arrives damaged because the parcel was damaged in transit, or you receive the wrong item, contact us within 7 days of delivery with your order number and clear photos or video of the item and packaging. After verification, we will offer a replacement or refund. We cover reasonable return shipping costs for verified damaged, defective or incorrect items.

Change-of-mind returns
Unused items may be returned without giving a reason within 30 days of delivery. The customer is responsible for return shipping costs. Original shipping charges, customs duties and taxes are non-refundable unless required by law.

Refunds
After we receive and inspect the return, approved refunds are issued to the original payment method. Bank processing times may vary. Items showing use, wear, washing, damage caused by the customer, or missing packaging/accessories may be refused or receive a reduced refund where permitted by law.

Cancellations
You may request cancellation at any time before shipment and receive a full refund. If an order has already shipped, it cannot normally be intercepted; you may return it after delivery under this policy. We will also cancel and refund an order if we cannot fulfill or ship it.

Contact
Email: yunlongshou8818@gmail.com
WhatsApp: +66 956815840

This policy does not limit any mandatory consumer rights under applicable law.