Refund policy

Refund Policy

  We accept return requests within 30 days of delivery.

  Return Eligibility

  Items must be unused, unopened, and returned in their original

  packaging with all included accessories and documentation.

  Proof of purchase is required.

  For hygiene and safety reasons, opened or used toothbrush

  heads, shaver heads, and other personal-care replacement

  products cannot be returned unless they are defective, damaged,

  or incorrect.

  How to Request a Return

  Contact us before returning any item. Include your order

  number, the reason for the return, and photos if the item is

  damaged, defective, or incorrect. Returns sent without prior

  authorization may not be accepted.

  Return Shipping

  We will cover reasonable return shipping costs when an item is

  defective, damaged, or incorrect. For returns due to a change

  of mind or an incorrect model selected by the customer, return

  shipping costs are the customer’s responsibility.

  Refunds

  After the returned item is received and inspected, approved

  refunds will be issued to the original payment method. Original

  shipping charges are non-refundable unless the item was

  defective, damaged, or incorrect.

  Cancellations

  Contact us as soon as possible if you need to cancel an order.

  We cannot guarantee cancellation after processing or shipment

  has begun.